EP 40: AI + Human Touch = Enhanced Customer Experience

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AI enhances customer experiences by streamlining processes, providing quick responses, and analyzing data at scale. While AI handles routine tasks and delivers efficiency, human touch adds empathy, creativity, and nuanced understanding to complex customer queries.

Watch: https://youtu.be/gb87S_O48A8

With our featured guest Rob Dwyer, VP of customer engagement known for empowering small and medium businesses to deliver exceptional customer service.