Empathy is a way to uncover what matters to the people you’re engaging with, whether they’re customers, coworkers, or anyone you want to connect with. It’s more than just a way to solve problems—it allows you to see things from their perspective.
Watch the full podcast episode: https://youtu.be/7h2rmmyCZQk
With our featured guest Kevin Finke, a Culture, Leadership & Experience Consultant.
#empathy #customers #clients